+8617822459937

2025-10-26
Recently, Tianjin Tongchang Junqi Purification Equipment Co., Ltd. (hereinafter referred to as Tianjin Tongchang Junqi Purification Equipment Co., Ltd.) completed the delivery of a batch of air filters to Yuekang Pharmaceutical Group Co., Ltd. (hereinafter referred to as “Yuekang Pharmaceutical”). The entire set of equipment was carefully delivered to the specified location in the production workshop of the pharmaceutical plant. At the same time, post-installation and warranty services were launched, allowing the use of professional technologies to implement cleanliness standards in pharmaceutical production.
Yuekang Pharmaceutical, a leading regional pharmaceutical company, strictly adheres to GMP (Good Manufacturing Practice) standards for clean air in its production lines. The purchased air filters are intended primarily for air purification systems in workshops for the production of solid dosage forms for oral use. To meet these production needs of customers, Tianjin Tongchang Junqi Purification Equipment Co., Ltd. has implemented a special control mechanism at all stages of product development and delivery. The R&D team optimized the filter media material for high-humidity, dusty pharmaceutical manufacturing environments using high-efficiency, low-resistance glass fiber filter paper that provides filtration efficiency greater than 99.997% for particles larger than 0.3 microns. The quality control process incorporates a "triple testing" system using specialized equipment such as particle counters and air leakage sensors to individually test each filter for filtration efficiency, sealing and durability. Low-quality products are directly returned to production, which prevents defective products from entering customer workshops.
“Given that filters are precision equipment and shocks during transportation can affect the seal, we specially developed impact-resistant foam packaging and rigid cardboard boxes. In addition, we partner with logistics companies qualified to transport pharmaceutical products in cold chain conditions to monitor the status of goods transport in real time throughout the process.” The head of Tongchuan Cleaning Logistics noted that only 48 hours passed from the moment the goods were sent from the warehouse to their delivery to the Yuekang Pharmaceutical workshop. After the goods arrived, the company’s technical team arrived at the site as soon as possible to help the customer with unpacking and receiving the equipment, calibrating the installation site and conducting training on installing filters to ensure subsequent stable operation of the equipment.
In terms of after-sales service, Tianjin Tongchang Junqi Cleaning Equipment Co., Ltd. has developed a special service profile for Yuekang Pharmaceutical. The company promises to conduct the first visit to the site within a month after installing the equipment to check the operating parameters of the filter. Subsequently, quarterly remote technical support will be provided to answer customer questions regarding equipment maintenance and replacement. In the event of an emergency, specialists will arrive on site within 24 hours to resolve the problem. “Previously, a customer reported unusually high filter resistance. Our technical team arrived on site the same day to diagnose and identify the problem with your air conditioning system's airflow settings. After prompt setup, the equipment returned to normal operation. This speed of response is encouraging,” said Yuekang Pharmaceutical’s production manager, expressing his gratitude for this cooperation.
Tianjin Tongchang Junqi Cleaning Equipment Co.,Ltd noted that the pharmaceutical industry is closely related to healthcare. The company has always considered product quality and service delivery to be its core competitive advantages. In the future, the company will continue to optimize air purification solutions and produce customized products for various pharmaceutical manufacturing applications. With the service model of "precise delivery + full-cycle after-sales service", it will create a reliable line of defense for the production process for pharmaceutical companies and will promote the high-quality development of the pharmaceutical industry.